Senior Operations Manager (m/f/d)
ID: 78965405
Senior Operations Manager
Your Profile:
. Experience : 11-15 Years
. Qualification : B Tech / M.E./ ME/M /Tech
. Skill (Primary): :
. Domain Competencies (ERS)-PLM Infrastructure Services-PLM Infrastructure Performance
Your Tasks:
To be responsible for conceptualising and delivering the solution/product to the market in collaboration with internal and external (client) teams with a view to generating solution revenue
• Te execute the product launch by collaborating with various teams for tracking productization| GTM planning and revenue projections and tracking
• To jointly perform various activities to determine the financial and commercial viability of the product
• To manage| guide and develop the team
• To deliver for the successful launch of the prototype including conceptualization| functional specifications| release plan and product roadmap
• To enable Opportunities identification either by sourcing them directly from the customer or by proactively understanding their needs
• Roles n Responsibilities –
• Manage the IT Infrastructure, Network, Telecoms and end user service, responsible for supporting the delivery of existing IT services.
• Develop a Service Improvement Plan, defining the baseline for standards that need to be achieved covering hardware, software, asset management, maintenance windows, monitoring and security patching.
• Ensure escalation support for technical issues is provided through to satisfactory resolution.
• Build and maintain an IT strategy that supports the business goals. The solutions should be flexible, reliable, and cost effective.
• Actively manage 3rd party suppliers, ensuring solutions meet timelines & quality standards and costs are in line with budgets
• Ensures all IT Infrastructure and services adhere to IT security policies
• Coordinate internal resources and third parties/vendors for the flawless executionof projects
• Align the policy and strategy with Group team in China to manage and maintenance the local network and WAN